We get Logistics. We know the impact of being wrong in the last mile delivery industry.

So how do we ensure we get it right?

Swati Mendiratta, Product Manager at Fetchr, explains:

“Delivering to the right customer, at their preferred location and time is an integral part of what we do. We’re a technology driven company striving for excellence in the customer journey.

“My journey with Fetchr started almost four years ago in business excellence, a role that helped me evolve today into a technology-focused role as a Product Manager. The product team is responsible for listening to and understanding our internal and external customers, creating requirements in the shape of user stories, prioritising those stories into the development funnel and launching the right software products that improve the customer experience.

“We’re the critical link between the business, the customer and the development team. I work on complex problems that occur throughout the delivery process. It’s so exciting to build technology to optimise processes, improve the customer experience and make a positive impact towards our business.

“At Fetchr, we invested early in automation and predictive technologies like Machine Learning and Artificial Intelligence. We continue to fuse human behaviour and technology together to offer our customers and partners a truly unique last mile delivery experience.

“At such an innovative and data led organisation, no problem is too big to solve! We make it happen – together!”

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